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Email Triage & Inbox

Internal notes on emails

Discuss a client message privately before replying.

Module

Email Triage & Inbox

Plan

Growth

Status

Live

In this module

Feature 5 of 6

About this page

This page explains what Internal notes on emails does inside Remindoo, how US accounting practices use it day to day, which plan it belongs to and what it costs. Discuss a client message privately before replying. It is one of 82 features across the platform, and it shares the same client record as email triage & inbox, billing, documents and reporting — so the work you do here shows up everywhere else without re-keying.

What Internal notes on emails does

The detail your team gets the moment this is switched on.

Notes never visible to the client
@mention colleagues for input
Kept with the thread
Great for review before sending

How it works

1

Set it up once

Turn Internal notes on emails on for the services you deliver. Remindoo applies your practice defaults — owners, deadlines, templates and reminders — so you are not starting from a blank screen.

2

Run it day to day

Your team works in email triage & inbox as normal. Internal notes on emails keeps the detail attached to the right client and job, and updates everyone automatically when something changes.

3

See the whole picture

Everything feeds the dashboards and reports, so partners can see capacity, deadlines and progress across the practice without chasing anyone for an update.

Why practices use it

Less admin

Stop rebuilding the same job in spreadsheets. Internal notes on emails removes the manual steps your team repeats every week.

Nothing slips

Deadlines, owners and next actions stay visible, so nothing sits waiting on somebody remembering it.

One source of truth

Part of 82 connected features — the same client record powers tasks, billing, documents and reporting.

Plan availability

Internal notes on emails is a Growth plan feature.

From $82.55/mo at 75 clients, excl. tax

Plans & pricing

Get Internal notes on emails from $82.55/mo

Priced per client with unlimited users. 60-day free trial.

USD · excludes sales tax

Number of clients75

Core

Standard plan with all essentials included.

$71.12/mo

75 clients · excl. sales tax · $0.95 per client

Internal notes on emails not included on this plan

  • Task, client & workflow management
  • Proposals, engagements & e-signatures
  • Client portal & document sharing
  • Leads pipeline & automated reminders
Start with Core

Growth

Recommended

Everything in Core, plus advanced analytics and dedicated support.

$82.55/mo

75 clients · excl. sales tax · $1.10 per client

Internal notes on emails included

  • AI task & client summaries
  • Email inbox integration & triage
  • Tax liability visibility (12 months free)
  • Advanced analytics, MFA & bulk comms
Start with Growth

Prices update instantly with your client count · Cancel anytime · Full pricing & comparison

The rest of Email Triage & Inbox

Connect your mailbox so client email becomes tracked work instead of a private pile.

Frequently asked questions

What is Internal notes on emails in Remindoo?

Internal notes on emails sits inside the Email Triage & Inbox module of Remindoo, the practice management platform for US accountants and CPAs. It works off the same client record, workflows and reporting as the rest of the platform, so nothing has to be re-keyed between tools.

Which plan includes Internal notes on emails?

Internal notes on emails is part of the Growth plan. Growth adds the automation, AI and advanced reporting layers on top of everything in Core.

How long does it take to set up Internal notes on emails?

Most practices have Internal notes on emails running on the same day. Import your clients, pick the services you deliver and Remindoo configures the defaults for you — you can then adjust templates, owners and deadlines as you go.

Can I try Internal notes on emails before paying?

Yes. Every Remindoo account starts with a 60-day free trial with full access to your plan, so you can run Internal notes on emails against your real client list before committing.

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Import your clients, automate your deadlines and see the difference before you pay anything.