Digital ID Verification and AML Checks for Accountants
Send the client a digital check, watch the session, approve the result and keep the PDF on file.
Digital ID verification in Remindoo lets an accountancy practice send a client an electronic identity check instead of chasing document copies. Sessions cover ID verification, liveness and face match, sit in one list across all clients, and produce a PDF record you can approve and keep on file.
Last updated: 16 September 2026 · Reviewed by Waqas Sagar ACA FCCA, Founder of Remindoo and Managing Director of Accotax
Key facts
- Launch digital AML verification from onboarding or the client profile
- Send KYC, AML and proof of address requests to the client
- A central sessions list across all clients, with status filters
- Review or resend a client's invitation, refresh, update status or delete a session
- Tabs for ID Verification, Liveness and Face Match with a similarity score, plus IP analysis and device details
- Download a PDF of the verified record and approve the session
The problem
Chasing passport copies
Another email asking for a passport scan and a recent utility bill, and another week waiting for a reply before work can start.
Copies you cannot really check
A certified copy arrives as a photograph of a photocopy. It goes in the file because there is nothing better to do with it.
No central record
Nobody can say which clients have passed an ID check without opening folders one by one.
How Remindoo fixes it
| Problem | In Remindoo | Outcome |
|---|---|---|
| Documents chased by email | Send KYC, AML and proof of address requests to the client digitally | The client completes the check in their own time and you can see where it is |
| Results scattered across files | A central AML verification sessions list with status filters | Every session across every client in one screen |
| Nothing solid for the AML file | Review the checks, approve the session and download a PDF of the verified record | A consistent record of the check you carried out |
Who it's for
Practice owners
See the state of the client base without asking three people.
Practice managers
Run onboarding, AML and deadlines the same way every time.
Team leads
Know who owns each client and each service before the deadline.
Bookkeepers
Find the client, the contact and the records in one place.
How it works in Remindoo
Launch Digital AML verification from the onboarding risk step.
See every AML verification session across all clients in one list.
Filter sessions by status and review or resend the client's invitation.
Update a session's application status without leaving the list.
The session overview highlights verification health and any warnings.
Each check has its own tab, including ID verification, liveness and face match.
Download a PDF of the verified record for your AML file.
Approve the session to confirm the outcome.
Review the ID verification results.
IP analysis and device details complete the verification.
Why it matters for UK accountancy practices
The Money Laundering Regulations 2017 require firms to verify a client's identity on the basis of documents, data or information from a reliable, independent source. Electronic verification is widely used by UK accountancy and bookkeeping firms to meet that requirement.
The practical benefit is speed and evidence. A digital session is completed by the client wherever they are, and it leaves a structured record — the checks that ran, the outcome, and a PDF you can keep — rather than an image of a document in an inbox.
Remindoo helps your practice carry out and record these checks. The decision to accept a client, and any judgement about the results or about further enquiries, stays with your firm and its own AML procedures.
Remindoo vs spreadsheets, email and paper files
| What you need | Spreadsheets, email and paper | Remindoo |
|---|---|---|
| Where client data lives | Split between spreadsheets, inboxes, drives and paper files | One client profile with details, contacts, services and history |
| Onboarding | Company details retyped by hand from Companies House | Company details and officers imported from Companies House |
| AML records | Word templates and scanned documents saved wherever there was room | Risk assessment and verification records held on the client profile |
| Deadlines | A date column somebody has to remember to update | Services with key dates, subtasks and preset reminders |
| Finding a client | Scrolling, or a spreadsheet with too many columns to read | Global search, sortable columns and saved multi-condition filters |
| Sharing documents | Unsecured email attachments with no way to withdraw access | Portal users you invite, resend to and unlink in one click |
Frequently asked questions
How do accountants verify a client's identity online?
You launch a digital AML verification from onboarding or the client profile and send the client a request. They complete the checks remotely, the results appear in your verification sessions list, and you review the outcome and approve the session when you are satisfied with it.
What checks are included?
A session has its own tabs for ID verification, liveness and face match, which includes a similarity score, along with IP analysis and device details. The session overview highlights verification health and any warnings raised during the check.
Does the client need to visit the office?
No. The client completes the verification remotely after you send the request, which is why firms use it for clients they have never met in person. Your own procedures determine whether any additional steps are needed for a particular client.
How do I know if a check has passed?
The sessions list shows the status of every check across all clients, and you can filter by status. Opening a session gives you the overview with any warnings, plus each check on its own tab, so you can review the outcome before approving it.
Can I download proof of the check for my AML file?
Yes. You can download a PDF of the verified record from the session. That gives your practice a consistent document to retain alongside the client's risk assessment as part of your due diligence records.
Can I resend a verification request?
Yes. From the sessions list you can review or resend a client's invitation, refresh the session, update its application status or delete it. That covers the usual cases where a client misses the first email or abandons the check partway through.
Related features
AML risk assessment software for accountants
Client portal software for accountancy firms
Client onboarding software for accountants
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